SHOP WITH US: MONDAY-SATURDAY 10AM-6PM | SUNDAY 1PM-5PM | FREE SHIPPING ON ORDERS OVER $200

Your cart

Your cart is empty

Continue shopping

SHIPPING & RETURNS


Thank you for shopping with us!

Please review our return and shipping policies below. As a small business, we cannot accommodate returns made outside the parameters of these policies.

Online Return Policy

Clothing and shoes may be EXCHANGED or returned for STORE CREDIT only.

No refunds to the original payment will be issued.

Store credit does not expire, and may be used any time for online or in store purchases at Monkee's of Ridgeland.

Jewelry, handbags, lingerie, accessories, special orders, trunk show items and DISCOUNTED or SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.

A return must be postmarked or brought into the store within SEVEN DAYS of DELIVERY of the order. The seven-day window begins on the day the package is delivered.

For all returns postmarked within the return window, an exchange may be made for an item currently in stock at Monkee's of Ridgeland. If an exchange is not requested, a store credit will be issued for the cost of the item, less the cost of shipping.

All returned items must be unworn with price tags attached. Clothing must be in new, unworn condition with tags attached. Shoes must be returned in their original box in new, unworn condition, and the box must be in good condition. 

All Monkee's boutiques are independently owned and operated, therefore, we can only accept returns on items purchased from Monkee's of Ridgeland.

Need to make a return?

Please access our online return portal to request a return shipping label. Once a return shipment is received and processed, we will notify you via e-mail of your store credit or exchange status. The credit amount will be for the cost of the item, less the cost of shipping to the customer, as well as the cost of the return shipping label.

Return Shipping Address:

1000 Highland Colony Parkway
Suite 9012
Ridgeland, MS 39157

RETURN PORTAL

In Store Return Policy

Items purchased in store are eligible for STORE CREDIT or EXCHANGE only within SEVEN (7) days of the purchase date, and proof of purchase provided. No cash, check, or credit card refunds will be issued. Jewelry, handbags lingerie, accessories, special orders, trunk show items and DISCOUNTED or SALE items are FINAL SALE and cannot be exchanged or returned for a store credit.

Shipping Policy

Standard Shipping

Standard shipping is a flat fee of $8 on all orders under $200. If your order total exceeds $200, standard shipping is free. We ship via USPS and UPS, Monday-Friday. All orders placed after 2 PM on Friday will ship on Monday. After your order has shipped, you will receive a tracking number for your package via email. Please note that shipping speed will vary based on your location, however, most orders arrive within 2-5 business days.

Expedited Shipping

If your order requires expedited shipping, please call our store before placing your order online and we will assist you with your purchase. Expedited shipping rates vary, and the full cost of expedited shipping is at the expense of the customer.

Shipping on all orders is nonrefundable. Any order that is returned, including orders that are over $200 and shipped for free, will be subject to an $8 shipping deduction from the refund amount to cover the cost of shipping. Customers are responsible for the cost of shipping on all returns. The cost of any return shipping label issued by Monkee's of Ridgeland will also be deducted from the total refund amount.

Once a package has left our store and is in the possession of the shipping carrier, Monkee's of Ridgeland is not responsible for the on-time delivery of your package. We are not responsible for lost or stolen packages, and cannot guarantee the on-time delivery of any order, even one with expedited shipping.